Simple, honest WordPress website support.

We provide help to small personal websites all the way up to large business WordPress platforms.

Our WordPress Support Packages

A simple 1-2-3 process!

1. Website Review

To start things off we’ll carry out an initial WordPress site audit.

Looking at the theme, plugins & general set-up of the website.

Website Audit

2. Informal Chat

We’ll discuss our findings with you in plain, jargon-free English.

Putting forward what we think is the best option for your website.

See Our Plans

3. Welcome Aboard

Once we’ve set up few things you’re immediately fully covered.

Thereafter, you can contact us via support ticket, phone or email.

How Do We Work?

Important information about the support packages we provide

3 images showing wordpress support specialists, team members and man using a tablet

Expert WordPress Support

We can help maintain your website & provide the expert support you need to keep your site in first-rate condition.

Whatever your requirements, leave your site with us and we’ll take care of everything for you.

Find Out More

Where do I sign-up?

Before we get any new client started, we like to perform a few checks on the website first of all to get a general feel of its current position.

In a majority of cases this is just a formality but as every website is different, we want to make sure we’re able to deliver an appropriate service.

If we’re not able to help you, we’ll let you know. We don’t believe in wasting your time.

Request Audit
WordPress specialist reviewing website and typing on keyboard
Website agency team discussing a project round an office desk

All the website services you need

Karbon Designed doesn’t just deliver fantastic WordPress support. We’re a small, experienced digital agency offering a variety of website related services.

Unlike other website companies our expert support goes beyond just a few minor updates & tweaks.

You can use your support minutes to help with the following:

  • Any updates to WordPress, themes or plugins
  • Amendments or improvement you’d like to make to the website structure or layout
  • Adjusting site written or visual content that you provide
  • Additional pages you may like to add to WordPress
  • Posting blog articles and maintaing your news section
  • Sourcing digital images for use on your site or social media activity
  • Fine-tuning and increasing website speed & performance
  • Basic technical & on-page SEO
  • and much more…
Find Out More

Extended support when you need it

Before a new client takes out one of our support packages, we discuss together the plan that’s best suited to their needs.

Sometimes you may need more support time during a particular month as your website requires additional work.

That’s no problem, in this situation we would ask you to purchase some additional Karbon Kare minutes.

Karbon Kare is our flexible approach to providing you with the right WordPress support when you need it most.

It works in 15 minute blocks of support time, so if it takes us 15 minutes to update your contact details (for example) then that’s all you are charged.

Unlike other WordPress agencies, we won’t charge you for a full hour, just for any blocks of time you use. Great.

You pre-pay Karbon Kare support time in advance and we monitor & keep a record of any work we carry out.

This approach keeps your support time transparent, flexible to your needs & delivers great value for money.

Like the rest of our support packages, you can use it for a wide variety of website related tasks.

Karbon Kare
Website extended support specialist with headset