Flexible & refreshing WordPress support.

Most agencies charge by the hour, we take a completely different approach.

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Karbon Kare

Ethical, transparent & fair-minded support

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No Nonsense

Our Karbon Kare packages deliver a modern, versatile approach to website support & maintenance.

Whilst other web agencies charge by the hour, normally with a minimum ‘one hour’ fee, we like to do things differently.

Purchase support time from us which you can use in 15 minute blocks of time, which we think is better value & a more efficient way of working.

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Why is Karbon Kare right for you?

You don’t have to worry about expensive costs every time you pick up the phone & request a website tweak or amendment.

We’re different because we work in 15 minute blocks of time. This give us the platform to carry out your requests efficiently and keeps your hand firmly in your pocket.

If you need to change your logo and it takes 15 minutes, that’s all you’re charged. Looking for content to be updated that takes 45 mins. Nice.

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The way it works

Karbon Kare is pre-purchased in advance so there’s always support available whenever you need it.

You buy ‘one hour’ blocks that are split-up into 15 minute slices of expert support time.

Whenever you need some website work carried out, you contact us via suport ticket, email or phone. We’ll let you know how long this will take before commencing the request.

We track & keep a record of any work we perform and provide reports as necessary.

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The benefits to you

We’re not like every other web agency who charge you just for picking up the phone. Here are few reasons to help you choose us as your website support provider:

Time – as you’ve pre-bought Karbon Kare you don’t have waste time with constant administration & accountancy. Buy as much time as you need to make things even easier.

Convenience – once we’ve set you up behind the scenes all you need to do is get in touch, indicate your requirements and leave it all to us.

Great Value – because you’re being billed for smaller chunks of time, you don’t need to worry about expensive support requests.

Honesty – we monitor & track all work we carry out, so you know exactly where you stand.

Service – every one of our clients is important to us – we’re friendly, approachable and speak in jargon-free English.

Expertise – we eat, sleep & breathe everything to do with the web. Oh, and we absolutely adore WordPress!

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How Much is This Service?

Great value support packages for every budget

Base

This is our standard Karbon Kare hourly rate. Expert WordPress support at an affordable price.

1 / 5 Hours – £40 ph

Perfect for the occasional amendment or change to your website as and when required.

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Regular

Professional WordPress support twinned with a discount of £5 per hour over our entry level support.

6 / 10 Hours – £35 ph

Suitable for those websites which desire increased levels of attention & support.

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Popular

Our most popular option gives you peace of mind and around ‘one hour’ of support time every month.

10 / 20 Hours – £30 ph

Ideal for ‘frequent flyers’ who regularly update and make changes to their website.

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Karbon Kare perfect for your needs?

Like to find out more about how we can help?

Either fill in the enquiry form or give us a call so we can have informal chat at a time that suits you.

Let’s start looking after your website

Complete the form below to get started or call us on 01324 466555.

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